PRIVACY POLICY
North Georgia Gutters & Roofing, LLC
Effective Date: September 11, 2026
North Georgia Gutters Roofing, LLC (“North Georgia Gutters & Roofing,” “we,” “us,” or “our”)
respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained
through our website, forms, scheduling tools, customer communications, and services.
Website: https://northgaguttersandroofing.com/
Phone: (678) 316-2828
Email: info@northgaguttersandroofing.com
Business Address: 5986 Park Bay Court, Flowery Branch, GA 30542
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Telephone number
Property or service address
Appointment information
Service or project information
Estimate or inspection requests
Information submitted through website forms
Customer-service communications
SMS consent and opt-in records
Communication preferences
Payment-related information when applicable
When payments are processed through an authorized third-party payment provider, payment
information may also be collected and processed by that provider according to its own privacy
practices.
We may also automatically collect certain technical information when you use our website,
IP address
Browser type
Device information
Pages visited
Website interaction data
Cookies and similar technologies
Analytics information
2. How We Use Information
We may use the information we collect to:
Respond to inquiries
Schedule roofing, gutter, inspection, estimate, or other service appointments
Confirm and remind customers of appointments
Coordinate scheduling and rescheduling
Communicate regarding inspections and estimates
Provide service and project-related updates
Provide customer support
Process requested services and transactions
Maintain customer and service records
Improve our website and customer experience
Protect against fraud, abuse, or security threats
Comply with applicable legal and regulatory requirements
Maintain records of customer consent and communication preferences
We do not use SMS consent collected for appointment and service communications as consent
for unrelated promotional text messaging.
3. SMS/Text Messaging Privacy
Customers may voluntarily opt in to receive non-marketing SMS/text messages from North
Georgia Gutters & Roofing, LLC.
These messages may include:
Appointment confirmations
Appointment reminders
Scheduling or rescheduling communications
Inspection coordination
Estimate coordination
Service-related updates
Customer-support communications
SMS consent is collected through an optional checkbox on our website or scheduling forms.
Providing a phone number does not by itself constitute consent to receive SMS messages. SMS
consent must be provided separately.
Consent to receive text messages is optional and is not a condition of purchasing goods or
services.
Message frequency may vary based on your appointments and interactions with us. Message
and data rates may apply.
You may reply STOP at any time to unsubscribe. You may reply HELP for assistance.
Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for
marketing/promotional purposes. Information sharing to subcontractors in support
services, such as customer service, is permitted. All other use case categories exclude
text messaging originator opt-in data and consent; this information will not be shared
with any third parties.
This wording is intentionally retained because HighLevel’s current A2P guidance specifically
requires this non-sharing clause in the Privacy Policy.
4. How We Share Information
We may disclose personal information to service providers that assist us in operating our
business and providing requested services, such as:
Website and hosting providers
Customer relationship management platforms
Scheduling providers
Communications providers
SMS delivery providers
Payment processors
Data-security and technology providers
Customer-support service providers
These providers may access information only as reasonably necessary to perform services on
our behalf and are expected to protect the information they process.
Mobile phone numbers, SMS opt-in data, and SMS consent will not be provided to third parties
for their own marketing or promotional purposes.
We may also disclose information when reasonably necessary to comply with applicable law,
court orders, legal proceedings, or lawful government requests, or to protect the rights, property,
safety, and security of our company, customers, or others.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect
personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
These measures may include:
Access controls
Authentication safeguards
Secure data transmission
Restricted access to customer information
Security monitoring and updates
Employee and contractor access controls
Backup and recovery procedures
However, no internet transmission or electronic storage system can be guaranteed to be
completely secure.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
Maintain website functionality
Understand how visitors use our website
Improve website performance
Remember certain user preferences
Analyze traffic and website activity
You may adjust your browser settings to restrict or disable cookies. Some website functionality
may be affected if cookies are disabled.
7. Your Choices
Depending on applicable law, you may request that we:
Provide information about personal information we maintain about you
Correct inaccurate personal information
Delete certain personal information
Update your communication preferences
Stop sending email communications
Stop sending SMS communications
To stop SMS messages, reply STOP to a message from us.
To request assistance regarding your information, contact:
Email: info@northgaguttersandroofing.com
Phone: (678) 316-2828
8. Third-Party Websites
Our website may contain links to websites or services operated by other companies.
We are not responsible for the privacy practices, content, or security practices of third-party
websites. We encourage you to review their privacy policies before providing personal
information.
9. Children’s Privacy
Our services are intended for adults and property owners or other individuals authorized to
request our services.
We do not knowingly collect personal information from children under 13 through our website. If
we become aware that such information has been collected, we may take reasonable steps to
delete it.
10. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes to our practices, services,
technology, or legal requirements.
The updated version will be posted on our website with the revised effective date.
11. Contact Us
Questions regarding this Privacy Policy or our privacy practices may be directed to:
North Georgia Gutters & Roofing, LLC
5986 Park Bay Court
Flowery Branch, GA 30542
Phone: (678) 316-2828
Email: info@northgaguttersandroofing.com
Website: https://northgaguttersandroofing.com/